Products & Skincare
Q: Are your products authentic?
A: 100%! All our products are sourced directly from official distributors and trusted Korean brands.
Q: How do I know which products are right for my skin type?
A: We provide detailed descriptions and skin type recommendations on every product page. You can also reach out to us for personalized suggestions.
Payments
Q: What payment methods do you accept?
A: We accept payments via Visa,Mastercard,Paymob and cash on delivery.
Orders & Returns
Q: Can I cancel or change my order?
A: If your order hasn’t been processed yet, we’ll do our best to make changes. Contact us as soon as possible at [fiftypercent97@gmail.com or
WhatsApp: 01023463735].
Q: What is your return policy?
A: We accept returns only if your order arrived damaged or if the wrong item is delivered .
Shipping & Delivery
Q: Do you ship internationally?
A: Currently, we only ship within Egypt.
Q: How long will my order take to arrive?
A: Orders are usually processed within 3–5 business days. Shipping times depend on your location.